{"id":3593,"date":"2023-11-28T13:36:10","date_gmt":"2023-11-28T12:36:10","guid":{"rendered":"https:\/\/www.auersperg.at\/new\/?page_id=3593"},"modified":"2026-01-16T09:01:26","modified_gmt":"2026-01-16T08:01:26","slug":"allgemeine-storno-und-zahlungsbedingungen","status":"publish","type":"page","link":"https:\/\/www.auersperg.at\/en\/allgemeine-storno-und-zahlungsbedingungen\/","title":{"rendered":"Allgemeine Storno- und Zahlungsbedingungen"},"content":{"rendered":"
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General cancellation & payment conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Cancellation conditions:<\/b>:<\/p>\n

Our prices can be cancelled or changed free of charge for direct bookings up to 48 hours<\/p>\n

After this time, 100% of the total amount is due, as well as in the event of a no-show on the day of arrival.<\/p>\n

Terms of payment:<\/b><\/p>\n

The credit card provided will be charged AUTOMATICALLY 48 hours before arrival with the total amount (overnight stays).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Exceptions:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The following rates and seasons are excluded from the above regulation:<\/p>\n

1. Exception \u2013 instalments:<\/b><\/p>\n

NON REFUNDABLE RATE
<\/b>\u2013 non-refundable instalment
\u2013 no refund of the total booking amount (overnight stays) from the time of booking completion.<\/p>\n

TERMS OF PAYMENT
<\/b>The credit card provided by the guest will be charged when the booking is finalised. The amount will not be refunded from this point onwards.
for the following dates, free cancellation is only possible up to 14 days before arrival. The exact dates are always displayed for the current & coming booking year.<\/p>\n

2. Exception \u2013 Seasons:<\/b><\/p>\n

for the following dates, free cancellation is only possible up to 14 days before arrival. The exact dates are always displayed for the current & coming booking year.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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SALZBURG EASTER FESTIVAL<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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27.03.2026 until 06.04.2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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SUMMER FESTIVAL<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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20.07.2026 until 31.07.2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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ADVENT WEEKENDS<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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27.11.2026 – 29.11.2026
04.12.2026 – 06.12.2026
11.12.2026 – 13.12.2026
18.12.2026 – 20.12.2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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CHRISTMAS HOLIDAYS<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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24.12.2026 bis 06.01.2027<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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CANCELLATION POLICY<\/b><\/p>

- Free cancellation possible until 31.03.2026
- Cancellation free of charge up to four weeks before arrival with retention of the 20% deposit mentioned below.
- From four weeks before arrival, the total booking amount (100%) minus the deposit will be charged to your credit card and will not be refunded.<\/p>

TERMS OF PAYMENT:<\/b><\/p>

- 20% of the total amount is due by 31.03.2026<\/p>

TRAVEL CANCELLATION INSURANCE:<\/b><\/p>

\u2013 We strongly recommend that you take out travel cancellation insurance if your credit card does not provide cancellation insurance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Allgemeine Storno- & Zahlungsbedingungen Stornobedingungen: Grunds\u00e4tzlich sind unsere Preise ganzj\u00e4hrig bei Direktbuchung bis zu 48 Stunden vor Anreise kostenfrei stornbierbar bzw. \u00e4nderbar. Nach diesem Zeitpunkt werden 100% des Gesamtbetrages f\u00e4llig ebenso bei Nichterscheinen am Anreisetag. Zahlungsbedingungen: Die von Ihnen zur Verf\u00fcgung gestellte Kreditkarte wird AUTOMATISCH 48 Stunden vor Anreise mit dem Gesamtbetrag (N\u00e4chtigungen) belastet. Ausnahmeregelungen: […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3593","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/pages\/3593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/comments?post=3593"}],"version-history":[{"count":57,"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/pages\/3593\/revisions"}],"predecessor-version":[{"id":5517,"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/pages\/3593\/revisions\/5517"}],"wp:attachment":[{"href":"https:\/\/www.auersperg.at\/en\/wp-json\/wp\/v2\/media?parent=3593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}